Contact Us

Our Contact Center is experiencing longer than normal call wait times. Digital Banking may be the faster way to access your account.


Mon-Fri: 7am-6pm CT
Sat: 8am-1pm CT

Pensacola: 850.479.9601
Toll-Free: 1.800.650.6328


Like to text? Use our Chat Feature located on the bottom right of the screen.

Chat is available only when the Let's Talk Icon is visible.


Not in a rush? Email us and we'll follow up.

[email protected]

COVID-19 Updates

Please visit our COVID-19 Response Page for important member information, updates and assistance options.


Find a Branch

Gulf Winds has 13 convenient branch locations to serve you. 


Find an ATM

Access any of our 85,000 fee-free ATMs located throughout the country.
Find an ATM »


Have a Question

Visit our FAQs page to find fast answers to your most often asked questions.

Visit the COVID-19 Response Page for questions and concerns related to COVID-19.

Lost or Stolen Card?

Lost your Visa Debit or Credit Card? Give us a call at 850.479.9601 or toll-free at 1.800.650.6328.

After Hours, Weekends and Holidays
Debit Cards: 1.800.472.3272
Credit Cards: 1.866.791.6842

Need to report Credit Card fraud or dispute charges? Visa has a dedicated support line where you can file a claim or make a dispute. Just call 1.866.791.6842 and select option 4.

Need to send us mail?

Corporate Office & Mailing Address
Gulf Winds Credit Union
220 E. Nine Mile Road
Pensacola, FL 32534

Send a Fax

Please call us at 850.479.9601 for the appropriate fax number.

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