Contact Us

Our Contact Center is experiencing longer than normal call wait times. Digital Banking may be the faster way to access your account.


Mon-Fri: 6AM-7PM CDT
Sat: 8am-2pm CDT

Pensacola: 850.479.9601
Toll-Free: 1.800.650.6328


Mon-Fri: 8AM-5PM CDT

Like to text? Use our Chat Feature located on the bottom right of the screen.


Not in a rush? Email us and we'll follow up.

COVID-19 Updates

Please visit our COVID-19 Response Page for important member information, updates and assistance options.


Find a Branch

We'd be happy to help you at one of our convenient branch locations.
Find a Location »

Please note the following service changes effective Thursday, March 19, 2020:

  • Monroe Street Branch – Tallahassee — Closed Until Further Notice

Please note the following service changes effective Saturday, March 21, 2020:

  • All branch lobbies will be closed until further notice.
  • Branch drive-thrus will be open during regular business hours.

Find an ATM

Access any of our 85,000 fee-free ATMs located throughout the country.
Find an ATM »


Have a Question

Visit our FAQs page to find fast answers to your most often asked questions.

Visit the COVID-19 Response Page for questions and concerns related to COVID-19.

Lost or Stolen Card?

Lost your Visa Debit or Credit Card? Give us a call at 850.479.9601 or toll-free at 1.800.650.6328.

After Hours, Weekends and Holidays
Debit Cards: 1.800.472.3272
Credit Cards: 1.866.791.6842

Need to report Credit Card fraud or dispute charges? Visa has a dedicated support line where you can file a claim or make a dispute. Just call 1.866.791.6842 and select option 4.

Need to send us mail?

Corporate Office & Mailing Address
Gulf Winds Credit Union
220 E. Nine Mile Road
Pensacola, FL 32504

Send a Fax

Please call us at 850.479.9601 for the appropriate fax number.

We want your feedback!

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