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Manage Your Account

Ways To Bank

We know everyone likes to bank differently. Maybe you like the convenience of Digital Banking, or maybe you prefer a tried-and-true visit to a branch. It doesn't matter. We have an option for you.

 

In Branch

Find a branch for personalized face-to-face service.

 

Digital Banking

Access your account from anywhere with Digital Banking.

 

On the Phone

Talk to a real person. Call our contact center at 1.800.650.6328.

Get Account Support

I Forgot my Digital Banking Username or Password

Recover your Digital Banking Username or Password

Username
To recover your username, you’ll need to visit a branch or call the contact center. You will be required to answer security questions or present a photo ID. Our staff will be able to communicate your username once your identity is verified.

Find a branch or call us.

Password
To reset your password, select the “Forgot Password” link on the login page. You will be prompted to confirm your identity, and once this is completed, you can create a new password.

You can check the balance of your credit card rewards points by logging into Digital Banking and selecting “Get My Rewards.” You can redeem your credit card rewards points by selecting “Get My Rewards” and then selecting the benefit you wish to redeem with your available points balance.

Lost your Visa Debit or Credit Card? Give us a call at 1.800.650.6328.

After Hours, Weekends and Holidays:
Debit Cards: 1.800.472.3272
Credit Cards: 1.866.791.6842

Have additional account management  questions?

There are no fees for members who use their Gulf Winds cards in CO-OP or Allpoint Network ATMs. With over 90 free local ATMs, and more than 85,000 free nationwide ATMs, there is bound to be one close to you.

View ATM Locations »

It's easy to access your account from anywhere with our Digital Banking tools. Check your balance and account activity, search for a specific transaction, pay bills, transfer funds, access your eStatements, and much more anytime from your computer, tablet or smartphone.

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Our Phone Banking service is available 24 hours a day, 7 days a week. To use Phone Banking, all you need is a touch-tone phone, your account number and a 6-digit PIN number. If you need a PIN number, please call our Contact Center. It is an easy way to check your account balances, find out whether checks have cleared, transfer funds from one account to another, and much more.

To get started:
850.479.9601 (Local) or 1.800.650.6328 (Toll-free)

We offer Free and instant access to your Gulf Winds statements online. No more waiting for the mail. This service also allows you to view and print your canceled check images. Sign in to Digital Banking, then go to Settings > Alerts Services > eStatements.

Avoid lines on payday with Direct Deposit. Most regularly occurring government and payroll checks can be deposited into your account automatically with Direct Deposit. It's free to use, convenient, easy to set up, and funds are available the very same day you get paid!

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Gulf Winds offers several ways to order checks.

Ordering for the First Time
If you have not ever ordered checks from Gulf Winds, you may call toll-free at 1.800.650.6328 and place your order.

Re-ordering Checks
If you have ordered checks for your account previously, you can easily re-order through our Digital Banking platform at any time while logged in.

You can also drop off your check order form (found in your register) at any of our branches or mail the form to our Nine Mile branch.