Contact Us

Don't have time to call? Digital Banking may be an easier way to access your account.


Mon-Fri: 7am-6pm CT
Sat: 8am-1pm CT

Pensacola: 850.479.9601
Toll-Free: 1.800.650.6328


Like to text? Use our Chat Feature located on the bottom right of the screen.

Chat is available only when the Let's Talk Icon is visible.


Not in a rush? Email us and we'll follow up.

[email protected]

COVID-19 Updates

Our branch lobbies are now open. Masks are required to enter any of our branch lobbies. Limit your time in the branch by requesting an appointment or by taking advantage of our expanded drive-thru service. Please visit our COVID-19 response page for important member information, updates and assistance options.


Find a Branch

Gulf Winds has 13 convenient branch locations to serve you. 


Find an ATM

Access any of our 85,000 fee-free ATMs located throughout the country.
Find an ATM »


Have a Question

Visit our FAQs page to find fast answers to your most often asked questions.

Visit the COVID-19 Response Page for questions and concerns related to COVID-19.

Lost or Stolen Card?

Lost your Visa Debit or Credit Card? Give us a call at 850.479.9601 or toll-free at 1.800.650.6328.

After Hours, Weekends and Holidays
Debit Cards: 1.800.472.3272
Credit Cards: 1.866.791.6842

Need to report Credit Card fraud or dispute charges? Visa has a dedicated support line where you can file a claim or make a dispute. Just call 1.866.791.6842 and select option 4.

Need to send us mail?

Corporate Office & Mailing Address
Gulf Winds Credit Union
220 E. Nine Mile Road
Pensacola, FL 32534

Send a Fax

Please call us at 850.479.9601 for the appropriate fax number.

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