Gulf Winds Credit Union is excited to announce that Jose Delgado has joined the Executive Leadership Team as Chief Member Experience Officer (CMXO). In this dynamic role, Delgado will integrate Gulf Winds’ services and support systems to deliver a cohesive experience across all aspects of the member experience, ensuring exceptional service and innovative solutions for all members.

“We are looking forward to having Delgado on our executive team. He is passionate about the member experience, well-regarded by his peers, and strives to make a difference in the communities he serves,” said Daniel Souers, President and CEO of Gulf Winds Credit Union. “His blend of thoughtful leadership, deep experience, and ability to articulate vision will support our members and further drive our mission of helping our members and communities succeed financially.”

With over 31 years of experience with financial institutions, Delgado brings an impressive list of skills and strategic ideas to Gulf Winds. Throughout his career, he has cultivated an optimal banking experience for members through leading branch and contact center transformations, enhancing organizational efficiency, and fostering data-driven decision-making.

“I’m proud to join a credit union as deeply rooted in serving its members and the community as Gulf Winds,” said Delgado. “I am looking forward to advancing strategic goals, creating sustainable member growth, and helping those in the region unlock financial greatness.”

Delgado has a Bachelor of Science in Business Administration in Marketing and International Business from Saint Louis University and an Executive Master of Business Administration in Marketing and Business Administration from Webster University, both in Missouri. He has also prioritized supporting community, serving the boards of the Tulsa Area United Way and American Heart Association. His strong commitment to building a healthier, more financially confident community reflects the shared values he will bring to Gulf Winds.