Fraud: Your Security is Our Priority

Fraud Detection

As a Gulf Winds member, you can be assured that we are constantly improving the ways we safeguard and protect your account. Through fraud monitoring we can detect unauthorized use, often before you are even aware of it. If we notice suspicious activity on your card or account, we may contact you* by phone, text or email to confirm you have authorized a transaction.

Reminder: we will never initiate a call asking you to provide confidential information. If a call seems suspicious, please hang up and call us back directly to confirm that the call was legitimate.

Online and Mobile Banking Security

Gulf Winds is committed to giving you reliable account access. We use advanced technology to help protect you from fraud and continuously monitor our website and app to ensure they remain secure for our members.

Recognize Common Scams

Though scams differ, they all have the same objective: to convince victims to send money or allow access to their financial accounts. You can help protect yourself from fraud and scams by familiarizing yourself with the many ways in which fraud can appear in your account, email, phone, or your computer.

Learn about common scams »

 

Protecting the Elderly from Financial Abuse

As more and more seniors use the internet for online banking, there is a growing risk of falling victim to malware and other forms of fraud.

Learn more about preventing the financial abuse of seniors »

 

How You Can Protect Yourself

Protect Yourself from Fraud

Scams are ever-evolving. Stay up-to-date on fraud trends. Learn how to identify and stop fraud, and steps you can take to prevent fraud on your accounts. Learn more »


Protect Your Computer and Mobile Devices

We all use our phones and tablets to manage finances. It’s important to take precautions to protect your devices from security threats that evolve just as quickly as technology advances. Learn how to guard your information while at home and away. Learn more »


Make User IDs and Passwords as Secure as Possible

Create strong and unique usernames and passwords that focus on length and complexity. Update passwords regularly. Avoid using a password or a variation of a password that you already use on another website. Also, avoid using any variation of your name, or names of family members or pets, as these can sometimes be found on social media. Learn more »

 

Security Tools

Fraud Text Alerts

Stay on top of your account activity with Gulf Winds Fraud Text Alerts. Set and receive alerts to track your bank account activity and monitor your account even when you are not logged in. To get started with Alerts today, log in to online banking and click Settings > Alerts.


Go Paperless

Sign up for paperless e-statements to receive statements and other documents digitally. Going paperless reduces the threat of mail fraud and identity theft. It is also more convenient, and best of all, there is no fee. To enroll in e-Statements, log in to online banking and click Services > e-Statements.